Emergency Contacts
Seniors
Senior-Specific Emergency Services
Harris County Area Agency on Aging (Senior Services):
Assists seniors with disaster preparedness, evacuation plans, and emergency services.
Texas Department of Aging and Disability Services (DADS):
Provides assistance for seniors with disabilities and offers help with emergency planning.
Emergency Assistance for Seniors
Aging and Disability Resource Center (ADRC) of Harris County:
Provides disaster recovery assistance and helps seniors with health and mobility needs.
United Way of Greater Houston (Seniors Services):
Can direct seniors to local shelters, food, and medical assistance during an emergency.
Special Transportation Services
METROLift (Transportation for Disabled and Elderly):
Offers specialized transportation services for seniors and individuals with disabilities during an emergency.
Elderly and Disabled Evacuation Assistance (City of Houston):
If seniors need help evacuating during an emergency, they can call 311 to be placed on an evacuation assistance list.
Health and Medical Assistance for Seniors
Texas Health and Human Services (Help for Seniors):
Provides assistance with health services, medication, and mobility during disasters.
Senior Medicare Patrol (Fraud Prevention for Seniors during Disasters):
Helps prevent fraud targeting seniors during emergencies.
Food and Shelter Assistance for Seniors
Meals on Wheels (for Houston Seniors):
Provides food delivery to seniors who are homebound during a disaster.
Houston Housing Authority (Disaster Housing for Seniors):
Helps seniors find temporary housing or shelters if displaced during a disaster.
Mental Health Assistance for Seniors
Texas Crisis Text Line (Mental Health Support):
Provides free, 24/7 support for seniors experiencing stress or anxiety during a disaster.
Text “TX” to 741741
The Harris Center for Mental Health and IDD (Crisis Line):
Offers mental health and crisis intervention services for seniors.
Social Support & General Assistance
AARP Texas (Disaster Resources for Seniors):
Provides information on preparing for disasters, as well as recovery and relief resources for seniors.
Texas Senior Medicare Patrol (Fraud Prevention in Emergencies):
Helps seniors avoid scams and fraud during disaster situations.
Senior-Specific Evacuation and Preparedness Tips
Seniors in Houston are encouraged to:
- Sign up for emergency alerts through the Houston OEM at (713) 884-4500 or online.
- Prepare a Go-Bag with medications, personal identification, medical supplies, and emergency contacts.
- Register with 2-1-1 Texas for evacuation assistance, especially if they have mobility or medical needs.
Disaster
Emergency Services
Emergency (Police, Fire, Ambulance):
911
Non-Emergency Police Department:
(713) 884-3131
Disaster & Emergency Management
Houston Office of Emergency Management (OEM):
(713) 884-4500
Harris County Office of Homeland Security & Emergency Management:
(713) 881-3100
Houston Public Works 24/7 Emergency Hotline (Water, Sewer):
(713) 843-5483
Utilities & Power Outages
CenterPoint Energy (Electric Outage Reporting):
(713) 207-2222 or (800) 332-7143
CenterPoint Energy (Gas Leak):
(713) 659-2111 or (888) 876-5786
Flood and Weather Information
Harris County Flood Control District (HCFCD):
(713) 684-4000
National Weather Service Houston/Galveston:
(281) 337-5074
Texas Department of Transportation (Road Conditions):
(800) 452-9292
Health & Medical Assistance
Houston Health Department:
(832) 393-4220
Poison Control:
(800) 222-1222
Evacuation & Shelter Information
American Red Cross (Houston Area Chapter):
(713) 526-8300
Texas Department of Public Safety (DPS) Road Closure Info:
(800) 452-9292
FEMA (Federal Emergency Management Agency):
(800) 621-3362
Social Services & Assistance
United Way of Greater Houston (Disaster Recovery Services):
2-1-1 or (877) 541-7905
Texas Health and Human Services Commission:
(877) 541-7905
Animal Rescue & Assistance
Houston SPCA (Animal Rescue):
(713) 869-7722
BARC Animal Shelter & Adoptions (City of Houston):
(713) 837-0311
Transportation Assistance
METRO Houston (Public Transportation):
(713) 635-4000
METROLift (Transportation for Disabled):
(713) 225-0119
